Frequently Asked Questions

We’re always here to help.
So here are some answers to questions you might have.

How long is my membership valid?

We offer annual memberships. Your membership lasts for 12 months from the time of purchase.

Can somebody else use my card/membership?

No, your card/membership can only be used by you as the holder of the membership.

What if I want to cancel my membership?

We offer a 3-month trial period where you can enjoy the benefits of the club but still cancel at any time and receive a full refund (less any vouchers used / room hire waived).

Who owns the club?

The club is a non-profit organisation. It has a voluntary board of directors who direct the club for the benefit of its members and the viability of the club.

What are the other benefits to membership?

We do special offers and discounts throughout the year, exclusively for members. These are published in our members newsletters and in What’s on.

How often do members meet?

We hold monthly/bi-monthly and quarterly events for our members to meet.

Do you offer credit facilities?

Yes, credit is offered at managements discretion. Please enquire at manager@royalexchange.com.au if you would like to apply.

Is there a minimum spend for free venue hire?

Yes, venue hire of the club is free for members provided you meet the minimum spend. This allows us to staff and cater for your event. The minimum spend varies depending on the time of year and day of the week.

Can I refer people for membership?

Yes, we encourage all our members to refer their friends and associates to join our club.
They can join quickly and easily in person, online or by calling us on 02 9247 4374.

Join today

Applying for membership is quick and easy. You can apply at the venue, by calling us on 02 9247 4374 or simply click the link below.